Peer Worker Level 3

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Course Overview

Peer Workers use their own lived experience of health, social, or life challenges to support others. This apprenticeship trains you to work alongside professionals in hospitals, justice, and community settings, providing peer-led support that empowers individuals to take control of their wellbeing.

Who Is This For?

This apprenticeship is only open to people with lived experience relevant to the role. It’s for you if you want to:

  • Use your own experience of overcoming challenges to help others.

  • Work in health, social care, justice, housing, or community services.

  • Support people experiencing mental health issues, addiction, problem gambling, homelessness, or other life challenges.

  • Be part of a growing workforce that values empathy, equality, and mutual support.

What You’ll Learn

You’ll develop the knowledge, skills, and behaviours to:

  • Build safe, supportive, and respectful peer relationships.

  • Purposefully and safely share your lived experience to inspire hope and model self-help.

  • Support individuals to set and work towards self-defined goals.

  • Empower people to understand their rights and self-advocate.

  • Signpost to community resources and services.

  • Work as part of multi-professional teams and contribute to service improvement.

  • Use reflective practice and supervision to maintain your peer perspective.

  • Promote positive risk-taking, challenge stigma, and encourage culture change.

Typical Job Roles

  • Peer Support Worker

  • Peer Mentor

  • Peer Coach

  • Peer Care Navigator

  • Lived Experience Practitioner

  • Carer Peer Support Worker

  • Peer Link Worker

How You’ll Work

As a Peer Worker, you’ll:

  • Provide one-to-one, group, drop-in, or online peer support.

  • Work alongside professionals such as psychologists, nurses, social workers, housing officers, probation staff, and GPs.

  • Help people access housing, benefits, recovery programmes, or community opportunities.

  • Actively challenge stigma and promote lived experience perspectives within services.

  • Support service development and training, including raising awareness of peer support roles.

  • Work shifts that may include evenings or weekends.

Key Skills You’ll Develop

  • Building and maintaining peer relationships

  • Safe disclosure and modelling of self-help

  • Co-production and goal setting

  • Advocacy and self-advocacy

  • Signposting and community networking

  • Communication with individuals and professionals

  • Risk awareness and safeguarding

  • Reflective practice and self-care

Behaviours You’ll Show

  • Inspiring hope by sharing mutual experiences

  • Compassion, respect, and kindness

  • Inclusivity and recognition of diversity

  • Equality and mutuality in relationships

  • Empowering people to make their own choices

Apprenticeship Details

  • Level: 3

  • Duration: 5 months

  • Entry requirements: No formal qualifications required, but you must have lived experience relevant to the role.

  • Assessment: Ongoing supervision, reflective practice, portfolio of evidence, and end-point assessment.

Apply for Peer Worker Level 3