Children, Young People and Families Manager

Level 5 Apprenticeship Standard

Course Overview

This apprenticeship develops confident leaders who manage and support teams working with children, young people and families, helping them achieve positive, safe and sustainable outcomes.

You will build the leadership, management and strategic skills needed to create high quality services that put children, young people and families at the centre of practice. The programme focuses on ethical leadership, safeguarding, supervision, partnership working and continuous improvement.

By the end of the apprenticeship, you will be leading teams effectively, improving practice through evidence and research, and ensuring services are safe, responsive and outcome focused.

Who Is This For?

This apprenticeship is suitable for:

  • Existing or aspiring managers in children’s services

  • Team leaders progressing into senior or strategic roles

  • Managers in residential care or community based services

  • Professionals working across health, education, early years or family support

  • Learners able to undertake a Disclosure and Barring Service check

Role Overview

As a Children, Young People and Families Manager, you will:

  • Lead and manage teams delivering frontline services

  • Set direction, alignment and commitment across practice and partnerships

  • Ensure safeguarding, quality and performance standards are met

  • Support, challenge and supervise practitioners effectively

  • Use research, data and evidence to improve outcomes

  • Manage resources and develop sustainable services

  • Work collaboratively across agencies and organisations

You may manage a team or service directly, or work as part of a wider leadership team within statutory, private or voluntary sector organisations.

Pathway Options

You will complete the CORE programme and choose one specialist pathway.

Option 1: Manager in Children’s Residential Care

You will lead residential care services, developing a strong ethos and ensuring safe, stable and high quality care for children and young people. You will manage compliance, staff practice and long term care planning within residential settings.

Option 2: Children, Young People and Families Manager Within the Community

You will lead services within community based settings, focusing on partnership working, early intervention and multi agency approaches to improving outcomes for children, young people and families.

Behaviours You Will Develop

You will demonstrate leadership behaviours including:

  • Care: Valuing and supporting practitioners to deliver excellent practice

  • Compassion: Balancing empathy with appropriate challenge

  • Courage: Leading honest conversations and difficult decisions

  • Communication: Building effective relationships across teams and partners

  • Competence: Understanding good practice and driving improvement

  • Commitment: Modelling ethical leadership and continuous development

Specialist Pathway Content

Option 1: Manager in Children’s Residential Care

You will develop specialist knowledge and skills in:

  • Residential care legislation and compliance

  • Long term care and support for children and young people

  • Creating and sustaining a positive home ethos

  • Safe systems of restraint

  • Leading staff practice and accountability


Option 2: Community Based Manager

You will develop specialist knowledge and skills in:

  • Social welfare systems and community services

  • Multi agency partnership working

  • Early intervention and prevention approaches

  • Performance monitoring and data sharing

  • Leading service innovation across partnerships

Specialist Pathway Content

  • Disclosure and Barring Service check required

  • Apprentices without Level 2 English and Maths must achieve this before end point assessment

Related qualifications include:

  • Level 5 Diploma in Leadership and Management for Residential Childcare

  • Level 5 Diploma in Leadership for Health and Social Care

Core Knowledge and Skills

The programme is built around what effective managers should deliver for their teams and services.

You will develop knowledge of:

  • Leadership theories and team development

  • Organisational culture and team environments

  • Motivation, learning and performance management

You will develop skills to:

  • Set direction, ethos and clear expectations

  • Apply professional standards and judgement

  • Build cohesive, high performing teams

You will develop knowledge of:

  • Ethics, values and inclusive practice

  • Equality, diversity, rights and inclusion

You will develop skills to:

  • Model dignity, respect and resilience

  • Actively seek and respond to the views of others

You will develop knowledge of:

  • Supervision models and reflective practice

  • Safeguarding legislation and thresholds

  • Risk management and safe working environments

You will develop skills to:

  • Deliver high quality supervision

  • Apply evidence based decision making

  • Identify, manage and reduce risk

  • Monitor and improve safety standards

You will develop knowledge of:

  • Statutory frameworks and Codes of Practice

  • Quality assurance and regulatory requirements

  • Data led service improvement

You will develop skills to:

  • Set clear and measurable objectives

  • Evaluate outcomes and service effectiveness

  • Lead improvements in working practices

  • Involve children, young people and families in service development

You will develop knowledge of:

  • Resource management principles

  • Commissioning and contract management

  • Innovation and service development

You will develop skills to:

  • Manage people, finance, property and systems

  • Work across service boundaries

  • Commission and manage external providers

You will develop knowledge of:

  • Inter agency collaboration and partnership models

  • Influencing, negotiation and communication techniques

You will develop skills to:

  • Build effective partnerships

  • Resolve complex challenges collaboratively

  • Promote learning and improvement across organisations

You will develop knowledge of:

  • Reflective practice and learning theory

  • Research, policy and evidence based practice

You will develop skills to:

  • Evaluate team performance and development needs

  • Support and challenge practitioners effectively

  • Build a culture of continuous professional development

Apprenticeship Details

  • Standard: Children, Young People and Families Manager
  • Level: 5
  • Typical Duration: 24 to 30 months
  • Reduced Duration: 12 to 18 months with relevant qualifications
  • Status: Approved for delivery
  • End Point Assessment: Temporary dispensation in place
  • Assessment Delivery: Remote assessment permitted with safeguards
  • EQA Provider: Ofqual