iCQ Level 2 Certificate in Mental Health Awareness

Course Overview

This qualification gives learners a grounded understanding of mental health – what it is, what can go wrong, how it affects people day to day and how to offer safe, informed support.

It explores specific mental health conditions, the impact of poor mental health, self management and support strategies, and the key laws and rights that sit around mental health care in England.

It is a knowledge only qualification. There is no requirement to be working in a care role, and all assessment is portfolio based – no exams.

Who Is This For?

Suitable for:

  • Health and social care staff

  • Education and support workers

  • Volunteers or support roles in community settings

  • Anyone who wants a solid baseline understanding of mental health

Age ranges:

  • Pre 16

  • 16 to 18

  • 19 plus

What You Cover

You complete five mandatory units (14 credits in total). These build a complete picture from basic principles through to law and rights.

(A/617/6476 – 3 credits, 25 GLH)

You will cover:

  • What is meant by phobia, depression, postnatal depression, bipolar disorder, schizophrenia, dementia, eating disorders and agoraphobia

  • Signs and symptoms of common conditions, including the difference between feeling low and clinical depression

  • How these conditions feel from the individual’s point of view

  • Causes and risk factors for key conditions

  • How each condition can affect daily life and overall wellbeing

  • How other people’s attitudes and behaviour can make things better or worse

  • How postnatal depression can affect bonding between mother and baby and how prep before birth may help

  • The four most common types of dementia in England

  • Common eating disorders and how to support and manage care for someone living with one

F/617/6477 – 3 credits, 25 GLH)

Focuses on real life impact:

  • How mental health problems affect day to day living

  • What is meant by stress, anxiety and panic attacks

  • Triggers and responses for stress, anxiety and panic

  • How stress can have both positive and negative effects

  • How anxiety can affect behaviour and functioning

  • Internal and external pressures that make coping harder

  • What negative thinking cycles are

  • Practical methods to cope with stress and anxiety

  • Positive activities that support better mental health

  • How to support people to keep up interests, social contact and community involvement

  • How to recognise and handle situations that cause stress, anxiety or fear

(K/617/6473 – 3 credits, 25 GLH)

Gives the foundation:

  • Definitions of mental wellbeing, mental health and mental ill health

  • Factors that promote and protect mental health and wellbeing

  • Causes of mental health conditions

  • How biological, psychological and social factors interact in mental health

  • Social, personal and economic impact of mental ill health

  • Approaches to preventing mental health problems

  • How mental health care has been viewed and delivered historically

  • How mental health care in England has changed over time

  • Social, cultural and media attitudes to mental health (including schizophrenia)

  • Stigma, myths and stereotypes and how they affect people

(M/617/6474 – 3 credits, 25 GLH)

Very focused on support and practice:

  • Strategies and self help approaches for people living with:

    • Phobias

    • Postnatal depression

    • Bipolar disorder

    • Schizophrenia

  • Why families, friends, carers and social networks matter for ongoing support

  • How conditions such as anxiety, depression, bipolar disorder, schizophrenia, dementia, eating disorders and phobias affect those close to the person

  • Medical and non medical interventions available for common conditions

  • The role of self, others and services in:

    • Promoting positive mental health

    • Helping people cope with stress

    • Recovering from an eating disorder

  • Local mental health and wellbeing resources and treatments

  • How to signpost individuals, families and carers to further help and guidance

(T/617/6475 – 2 credits, 15 GLH)

Covers the legal side:

  • Key legislation related to mental health

  • How the law affects the care provided

  • Rights of people experiencing mental health problems

  • Rights under the Mental Capacity Act 2005 and Mental Health Act 2007

  • Consent to treatment or care when capacity is in doubt

  • The role of advocacy and how advocates support people who cannot easily make or express decisions

  • Confidentiality and data protection in the context of mental health

  • When confidentiality may need to be breached for safeguarding reasons

  • Level: 2

  • Total Credits: 14

  • Guided Learning Hours: 115

  • Total Qualification Time: 140

  • Assessment: Portfolio of evidence

  • Grading: Pass

Learners build evidence against each outcome and assessment criterion in the units. Centres assess and internally quality assure the work, with external quality assurance from iCQ.

This qualification can support:

  • Progression into health and social care roles

  • Further study in adult care, mental health or related subjects

  • Stronger knowledge base for volunteering or community support work

It also sits well alongside wider care qualifications such as Level 2 Diploma in Care or Level 3 Adult Care if someone wants a stronger focus on mental health.

  • No formal entry requirements

  • Open to learners pre 16, 16 to 18 and 19 plus

  • Centres will usually complete an initial assessment to check the level is appropriate

Key Facts

  • Qualification title: iCQ Level 2 Certificate in Mental Health Awareness

  • QAN: 603/4694/2

  • Framework: RQF

  • Type: Occupational qualification (knowledge only)

  • Credits: 14

  • GLH: 115

  • TQT: 140

  • Age ranges: Pre 16, 16 to 18, 19 plus

  • Assessment: Portfolio of evidence