Community Health & Wellbeing Worker Level 3

Course Overview

Community Health and Wellbeing Worker Level 3 is a recognised apprenticeship where frontline staff play a vital role in improving lives, preventing ill health and tackling health inequalities. It links with the NHS and helps address the wider causes of poor health including social, cultural, environmental and economic factors, so communities can live healthier and more resilient lives. Learn more about health inequalities.

Who Is This For?

This Community Health and Wellbeing Worker Level 3 apprenticeship is ideal if you want to:

  • Support people in your community with their health and wellbeing

  • Work in partnership with the NHS, local authorities and voluntary organisations

  • Develop skills in communication, behavioural science and community support

  • Help reduce health inequalities and improve access to local services

What You’ll Learn

You will gain the knowledge, skills and behaviours to:

  • Understand the causes of poor health and the social factors behind them

  • Support individuals and groups to identify needs and build on their strengths

  • Communicate public health messages in meaningful ways

  • Apply behaviour change techniques to improve health outcomes

  • Manage referrals, data and records securely

  • Work ethically, respectfully and collaboratively across different sectors

Typical Job Roles

Graduates of the Community Health and Wellbeing Worker Level 3 apprenticeship may go on to roles such as:

  • Community Connector

  • Care or Service Navigator

  • Health Trainer

  • Social Prescribing Link Worker

  • Community Health Champion

  • Live Well Coach

How You’ll Work

As a Community Health and Wellbeing Worker Level 3, you will:

  • Work with individuals, groups and organisations across health, housing, education, justice and more

  • Build trust and rapport with communities

  • Provide support in schools, job centres, workplaces, care settings or community hubs

  • Help people navigate complex health and care systems

  • Identify gaps in local services and contribute to new community initiatives

Key Skills You’ll Develop

  • Partnership working and community engagement

  • Supporting volunteers and building local networks

  • Behaviour change coaching and person-centred approaches

  • Data management and service evaluation

  • Communication across cultures and communities

  • Applying policies and strategies at community level

Behaviours You’ll Show

  • Acting with honesty, integrity, and responsibility

  • Showing compassion, respect, and empathy

  • Working collaboratively across organisations and communities

  • Remaining non-judgemental and professional at all times

Apprenticeship Details

  • Level: 3

  • Duration: 12 months

  • Entry requirements: GCSE English and Maths (or equivalent) must be completed during the apprenticeship if not already achieved.

  • Assessment: Ongoing review, portfolio of evidence, and end-point assessment.