Team Leader or Supervisor Level 3

Course Overview

The Team Leader Apprenticeship is a Level 3 qualification designed for first line managers, supervisors and duty leads across all sectors. Team leaders provide direction, guidance and support to individuals, teams or projects, helping organisations run smoothly and efficiently.

This apprenticeship develops your ability to manage people, plan workloads, deliver operational plans and contribute to organisational goals with professionalism and integrity.

Who Is This For?

This Team Leader Apprenticeship is ideal if you want to:

  • Step into a supervisory or management role

  • Lead teams and manage projects across business functions

  • Build skills in communication, leadership and resource planning

  • Gain confidence in decision making and problem solving

  • Progress towards professional recognition with CMI or the Institute of Leadership

What You’ll Learn

You will gain the knowledge, skills and behaviours to:

  • Provide leadership and supervision in a team or project setting

  • Deliver operational plans, monitor performance and manage resources

  • Apply codes of practice, legislation and organisational procedures

  • Collect and interpret data to identify trends and inform decisions

  • Resolve problems and improve efficiency in your team

  • Build strong internal and external relationships across departments and stakeholders

  • Support equity, inclusion and sustainability in your organisation

Typical Job Roles

Graduates of this apprenticeship may go on to roles such as:

  • Team Leader

  • Duty Lead

  • Shift Supervisor

  • Project Lead

  • Trading Manager

  • Supervisor

How You’ll Work

Team Leaders typically:

  • Supervise or manage individuals, teams or elements of projects

  • Provide guidance, instructions and operational direction

  • Plan and monitor workloads, budgets and resources

  • Analyse performance data to improve service delivery

  • Resolve workplace problems while building positive relationships

  • Operate within legislation, codes of practice and organisational procedures

For more on professional recognition visit the Chartered Management Institute and the Institute of Leadership.

Key Skills You’ll Develop

  • Leadership and team management

  • Communication and relationship building

  • Problem solving and decision making

  • Project planning and monitoring

  • Budgeting and resource management

  • Applying legislation, codes of practice and compliance

Who Is This For?

This Team Leader Apprenticeship is ideal if you want to:

  • Step into a supervisory or management role

  • Lead teams and manage projects across business functions

  • Build skills in communication, leadership and resource planning

  • Gain confidence in decision making and problem solving

  • Progress towards professional recognition with CMI or the Institute of Leadership

What You’ll Learn

You will gain the knowledge, skills and behaviours to:

  • Provide leadership and supervision in a team or project setting

  • Deliver operational plans, monitor performance and manage resources

  • Apply codes of practice, legislation and organisational procedures

  • Collect and interpret data to identify trends and inform decisions

  • Resolve problems and improve efficiency in your team

  • Build strong internal and external relationships across departments and stakeholders

  • Support equity, inclusion and sustainability in your organisation

Typical Job Roles

Graduates of this apprenticeship may go on to roles such as:

  • Team Leader

  • Duty Lead

  • Shift Supervisor

  • Project Lead

  • Trading Manager

  • Supervisor

How You’ll Work

Team Leaders typically:

  • Supervise or manage individuals, teams or elements of projects

  • Provide guidance, instructions and operational direction

  • Plan and monitor workloads, budgets and resources

  • Analyse performance data to improve service delivery

  • Resolve workplace problems while building positive relationships

  • Operate within legislation, codes of practice and organisational procedures

For more on professional recognition visit the Chartered Management Institute and the Institute of Leadership.

Key Skills You’ll Develop

  • Leadership and team management

  • Communication and relationship building

  • Problem solving and decision making

  • Project planning and monitoring

  • Budgeting and resource management

  • Applying legislation, codes of practice and compliance

Why Choose This Course?

The Team Leader Apprenticeship provides the skills and behaviours needed to step into management roles across sectors. You will gain professional recognition with eligibility for Associate Membership of the Chartered Management Institute and the Institute of Leadership, supporting your long term career development.

Apprenticeship Details

  • Level: 3

  • Duration: 15 months plus 3 months end point assessment

  • Entry requirements: Apprentices must achieve Level 2 English and Maths before the end point assessment

  • Assessment: End point assessment including presentation with questions and professional discussion underpinned by a portfolio